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This Privacy Policy describes how The Southern Standard Peptides (“we”, “us”, or “the Company”) collects, uses, and safeguards personal information when you visit our website or purchase a product from us. By using this site, you consent to the practices described here.

1. Information We Collect

We collect information you provide directly to us and information collected automatically when you use our site.

Information you provide

  • Contact details such as name, email address, shipping address, and phone number
  • Order details and payment information (processed by our payment processors — we do not store full card numbers)
  • Account credentials if you register for an account
  • Any messages, questions, or feedback you send us

Information collected automatically

  • Device and browser information (IP address, browser type, operating system)
  • Site usage data (pages viewed, referring URLs, time on site)
  • Cookies and similar technologies (see Cookies section below)

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including shipping and customer support
  • Communicate with you about your account, orders, and any changes to our services
  • Send marketing communications where you have opted in (you may unsubscribe at any time)
  • Improve our website, product catalogue, and customer experience
  • Detect and prevent fraud, abuse, or violations of our Terms & Conditions
  • Comply with legal obligations applicable to us

3. Sharing of Information

We do not sell your personal information. We share it only in the following limited situations:

  • Service providers we rely on to run the business — payment processors, shipping carriers, hosting providers, email providers, and analytics tools. Each is bound to use your information only to perform services on our behalf.
  • Legal and safety reasons — if we are required by law, subpoena, or valid legal process, or to protect the rights, property, or safety of the Company, our customers, or others.
  • Business transfers — if the Company is acquired, merged, or reorganized, information may transfer as part of that transaction.

4. Cookies

Our site uses cookies and similar technologies to keep you signed in, remember your cart, measure site performance, and (where you have consented) support marketing. You can control cookies through your browser settings. Blocking cookies may affect the functionality of the site.

5. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect the personal information we hold. No online service is perfectly secure, and we cannot guarantee absolute security of any information transmitted to or from our site.

6. Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, comply with our legal and record-keeping obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

7. Your Rights

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at support@southernstandardpeptides.com. We may need to verify your identity before responding.

8. Children

Our products are intended strictly for laboratory research use and our site is not directed to children. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us and we will delete it.

9. International Visitors

If you access this site from outside the jurisdiction in which the Company is based, your information may be transferred to, stored, and processed in that jurisdiction. By using the site you consent to this transfer.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the most recent revision. Material changes will be communicated by prominent notice on the site or by email where appropriate.